Pendant Alarms from Eldercare

The latest must-have fashion accessory

Designed to help you live an independent life & to give you peace of mind while at home.

Congratulations – you’ve done the hard part and found your way to what you will hopefully find to be a clear and helpful guide to Pendant Alarms.

We recognise more than anyone else that wearing a pendant to get help isn’t a lifestyle choice and we certainly wouldn’t want to ‘convince’ you that it is the solution you’re looking for.

By the time you’ve spent a few minutes looking at what we offer and how it all works, we hope you’ll know enough to decide for yourself if what we do can be of help. And you can always give us a ring if you'd like us to help you out with any questions.

We are Eldercare

We love what we do – for nearly a quarter of a century we've been providing alarm services to elderly and vulnerable people across the UK.

Whether they live in sheltered accommodation, in their own home, we provide security and assistance at the touch of a button, or the pull of a cord.

The range of things that we do is quite wide, but our simplest service is the pendant alarm system.

Our core business is the monitoring and response service – we buy in equipment from the best value, most reliable suppliers and are truly independent.

We’re a private company committed to providing high quality service at affordable prices and we take a stable, long term view of our progress and our plans. We believe that’s important for our customers when they choose to purchase from us.

How it Works

Getting set up is a breeze... don't be put off by technology!

  1. We provide everything you need, and the equipment is all fully tested before you receive it. In most cases it's all "ready to go" straight out of the box.
  2. We know that everyone's setup at home is different, so we’ll give you basic instructions on what needs to be connected where, to make sure your telephone is fully usable when you plug your alarm in.
  3. All you need to do is plug in to you phone line and a nearby power socket — minimum cables, minimum fuss.
  4. Even if you're not sure of something, our operators and staff are on hand to help you get set up.

...that's it! Easy to set up & nothing to worry about.

See it in Action

Although alarms of this type have been around for a long time, not many people know what happens when they’re pressed, so we’ve put a short video together to help explain.

Value for money

We constantly review the prices that we offer to provide the best quality service at the most affordable price. We offer different subscription packages and flexible ways to pay and we can also accept payments from friends or relatives of potential clients.

What's included One-off payment Monthly cost
Alarm Equipment
Setup on our systems
24/7 monitoring
Two year, return to us warranty		 £39.99 £11.67

There are no hidden extras...

Your equipment comes with a 2 year warranty in case of failure – and in the rare event of a problem, a new unit will be despatched to you within 1 working day.

Our units are chosen for value and quality, and to continue operating well beyond any manufacturer’s warranty period — it's important to us that our technology is hassle-free.

Should an issue arise that isn’t covered by warranty, we'll always advise you of the most cost-effective solution – we’re not interested in selling expensive add-on service cover options.

We're also committed to providing you the best value for money to ensure your peace of mind — our lowest subscription package works out at just 23 pence per day.

Find out More

Want to find out more, or to place an order? Just give us a call and one of our trained operators will be happy to talk to you about your specific needs, and to answer any questions you might have about our products and services.

Call us on 0808 100 2435

Mon-Fri 9am to 5pm

Request a callback

Or, for a printed brochure, just fill out the form with your details, and we'll drop you one in the post.

More Products

As an established provider of telecare products, we can help you with more than just pendant alarms.

Frequently Asked Questions

What benefits does a Pendant Alarm service offer?
Immediate response at the touch of a button, 24 hours a day, every day of the year.
Increase your independence, security and confidence in a discreet and unobtrusive way.
Fast, caring and practical help from our trained team, which can be particularly important after suffering a fall, when research shows that quick intervention is key to a fast recovery.
Reassurance and total peace of mind for your family and friends knowing that if something happens and you can’t get to the phone to call them, we will be there for you.
Can more than one person use the service?
Each unit comes with one pendant as standard – additional pendants can be supplied at a modest cost – please call us for details and options.
How long does it take to answer a call?
Eldercare is a long standing member of the Telecare Services Association. This means that we have a target of answering 98.5% of all calls we receive within 60 seconds of your call reaching us. We answer all calls within a maximum of 3 minutes of receipt. Even if you can’t speak to us, we will make sure that help gets to you regardless – we work on a ‘better safe than sorry’ principle.
What if I have any other questions?
Call us on the number above and we’ll try and answer any other questions you have.
To find out more, call us now on 0808 100 2435 or alternatively Request a callback